Terms & Conditions
Last updated August 2025
General Terms
- No refunds – double-check all phone numbers & amounts before submitting.
- Usual processing time is 1–30 minutes; allow up to 3 hours during network congestion.
- Bundles are valid for 90 days and roll over with the next purchase.
- Platform operates 24 / 7 including weekends.
- Prices are market-driven and may change without notice (e.g. ₵6 MTN bundle can drop to ₵4 and remain low for a week).
Agent Rules & Guidelines
Registration fee is ₵35 and is valid for three months. Renewal is based on performance and platform activity.
Allowed promotion channels
- WhatsApp groups
- Close friends & family
- Trusted associates
Strictly forbidden promotion channels
- TikTok, Facebook, Instagram, LinkedIn, X (Twitter)
- Any form of public advertising using the DataFlex brand name
Violation results in permanent ban and loss of all agent privileges. No refunds.
Important Usage Rules
- Join our official WhatsApp update group after registration.
- Do not advertise the platform publicly.
- Never contact MTN, AirtelTigo, Vodafone or Telecel for bundle issues—contact DataFlex support.
- Do not use SIMs with borrowed airtime/data; bundles may auto-expire.
- Sent bundles cannot be cancelled or corrected once processed.
- Only refer people through DataFlexAgent.com referral links.
Privacy Policy
Your privacy is important to us. We collect only the data required to operate the service, such as your name, phone number, email address and transaction history. We never sell your data to third parties.
1. Data collection
We collect personal information when you register as an agent, purchase bundles or interact with our support team.
2. Cookies
Small cookies are used solely for authentication and analytics. You can disable cookies in your browser but the platform may not function correctly.
3. Data storage & security
All data is stored on secure servers provided by Supabase and protected with industry-standard encryption.
4. Data retention
Transaction data is retained for audit purposes for a minimum of six years in compliance with Ghanaian tax regulations.
5. Contact
For any privacy enquiries, email sales.dataflex@gmail.com.
Contact Information
Email: sales.dataflex@gmail.com
WhatsApp: +233 242 799 990